- Best Practices & Standard Operating Procedures
- Reservation Sales
- Reservation How To
How to Enter / Update Guest Contact Information
Please follow these steps to enter a new guest or update a current contact
ENTERING OR UPDATING A GUEST CONTACT INFORMATION
- Enter Name (first and last)
- Verify / update phone number
- Verify / update email address
- Verify / update guest address
Once ID has been received:
- Enter Birthdate
- Enter reservation number (DL or Passport Exp with the date) at the very bottom “ID on File (res#)
- Click ID Verified
- Click “Save Contact”
Please make sure all grammar and punctuation is correct as we use this information for marketing/mailings