Reservation / Job Description / Overview

This is to provide for training for new and existing employees included all websites

CLICK THIS LINK TO ACCESS THE RESERVATION OVERVIEW AND JOB DESCRIPTION

https://docs.google.com/document/d/1rub28NUcd4KJcq5vayutnDmGj2YaEetPH2oHGLZSIx0/edit?tab=t.0

This document explains the following:

1. RESERVATION AGENT OVERVIEW
2. TRACK "HOW TO"
   1. Pool Heat Management
   2. Early Arrival / Late Check Out
   3. Extended Stays (50% Offer)
   4. Mid-Stay Tidy (LT)
      1. Who gets it
      2. when is it offered
   5. Agreement / ID Submissions
3. Processing Web Orders
   1. Website Log-In's
   2. Cancellation Policies
   3. Airbnb Web Orders
   4. Marriott Web Orders
   5. VRBO Web Orders
   6. Booking.com Web Orders
   7. Plum Guide Web Orders
   8. Expedia Web Orders
   9. Owner / Guest of Owner Reservations
4. Creating a City Contract
5. Hubspot Overview
6. Point Central Overview
7. Breezeway Overview
8. Scurto Website Navigation
9. Akia 
   1. Main Page
      1. Chats / Messages
      2. Guest Info
      3. Rental Agreements