Guidelines and Best Practices for owners who are considering donating their property for charity.
Homeowners frequently contribute their properties to support charities or organizations with which they are associated. It is important to share the following points with them when they ask us, "How do I do this?".
- The winner's stay will count toward one of their yearly allotted contracts - This is not a Friends and Family booking.
- It is recommended to prepare a certificate for the winner of the stay. This certificate will facilitate the guest's redemption process and should include the following essential information:
1. The number of nights included
2. Are there any blackout dates? Some owners include blackout dates, some do not. Suggested blackout dates would be holidays/special events/peak season.
3. Minimum age to rent is 25
4. State what the Maximum Occupancy for the home is
5. It is suggested to add, "Refundable Security Deposit Required". There is a good chance the owner will not know who the winner is, so requiring a refundable security deposit can help ensure the home will be treated properly.
6. It is advisable to add an expiration date. We have seen these certificates show up years after they were won.
7. Add, To book your stay, email reservations@acmehouseco.com or call 866-840-9552 - Please have the owner send us a copy of the certificate via email. This will allow us to keep a record and attach it to the rental property's file in HubSpot as a pinned note.