Adding Damage Waiver "Embedded" vs "Housekeeping"
Issue:
Damage Waiver was set up to add to the "Housekeeping" fee on Airbnb causing cleaning fee to be high when guests search or book.
Solution:
Created separate reservation fee for "Damage Waiver - Airbnb" and updated Unit Fee Pricing for each unit.
Steps:
- Open "Reservation Fees"
- Create Fee "Green button on top right of screen"
- Use Template "Full"
- Named the fee " Damage Waiver - Airbnb"
- Display Name "Damage Waiver"
- Charge to: "Guest"
- Item: Damage Waiver Fee
- Select "Yes" for the following
- Allow Fee Modification
- Allow Fee Removal
- Exclude from Insurance
- Display as "Itemized"
- This will separate the fee in Track
- Do not select "Include all reservation types"
- Only select Airbnb as the reservation type
- Active "Yes"
- Select Airbnb Product Code - only option will be Embedded
- This will include the damage waiver with the rent on Airbnb
- Posting Type will default to "Required"
- Date Rage Type "None"
- Minimum Length of Stay "1"
- Pricing Model
- Use "Flat Pricing"
- Enable Per Unit Pricing = Yes
- This is important as damage waivers vary depending on the home
- Priced Per "Reservation"
- Post Date: Checkout
- Leave the following areas blank
- Default amount (Blank)
- Default Qty (Blank)
- Max Qty (Blank)
- Minimum Amount (Blank)
- Maximum Amount (Blank)
- Include in Subtotal (Blank)
- Split with owner (Blank)
- IRM Add-on (Blank)
- Require Funding (Blank)
- Tax Type defaults to "Transient"
THIS COMPLETES THE "RESERVATION FEE" PROCESS
NEXT STEP
- Open "Unit Fee Pricing"
- Select the fee you just created
- Reservation Type "Airbnb"
- Click "Search"
- This opens up all units
- Update the price of the damage waiver for each unit
Loom Link Below for How To: