Best Practices & Standard Operating Procedures
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Operations SOP's
Company Processes
Onboarding & Property Management
Guest Stay
Human Resources
Portfolio Development
Onboarding
Property Agents
Guest Requests & Concierge Items
Guest Issues - Normal Hours
Guest Issues - After Hours
Vendor Dispatch
SOFTWARE USE
Owner Services
Requirements for homes
Minimum Furnishing
Pool & Spa
Billing
Electric Car Charging - Ok2Charge
System How to's
Breezeway Desktop - How Tos
Slack
Hubspot
Expensify
Track
Reservation Sales
Marriott
Plum Guide Booking
Airbnb
VRBO
City Contracts
Reservation How To
Reservation Cancellation - All Sites
Refunding a guest
Track
Marketing
Marketing Operations
Accounting
Operations SOP's
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Best Practices & Standard Operating Procedures
Operations SOP's
Company Processes
Onboarding & Property Management
Guest Stay
Human Resources
Portfolio Development
Onboarding
Property Agents
Guest Requests & Concierge Items
Guest Issues - Normal Hours
Guest Issues - After Hours
Vendor Dispatch
SOFTWARE USE
Owner Services
Requirements for homes
Minimum Furnishing
Pool & Spa
Billing
Electric Car Charging - Ok2Charge
System How to's
Breezeway Desktop - How Tos
Slack
Hubspot
Expensify
Track
Reservation Sales
Marriott
Plum Guide Booking
Airbnb
VRBO
City Contracts
Reservation How To
Reservation Cancellation - All Sites
Refunding a guest
Track
Marketing
Marketing Operations
Accounting
Operations SOP's
Operations SOP's
Elements overview 1
Vacant Homes for extended times(Summer Home Checks
Amenity Assurance Program - onboarding (INTERNAL)
Steps to get an Owner Signed Up to Maintenance Plan
Amenity Assurance and the Summer Inspection/Tune up (INTERNAL)
What to do when sewer plumbing pipes back up
Vendor Agreement
BBQ/Gas Grill Cleaning
How to Clean a washable HVAC filter
Pre Live Inspection Process for overlooked items
