This will assist you in gaining a clearer understanding of the procedure if an item or issue was overlooked during the initial inspection.
1. Purpose of Pre-Live Inspection:
- The main goal is to ensure that the property is fully ready for guests, including identifying any missed items from the initial inspection.
- This final inspection also ensures all safety-related issues are addressed and that the property meets guest-ready standards.
2. Accessing the Property:
- The inspector will visit the property with the preliminary inspection report in hand to cross-reference against what has already been noted.
- This is essentially a final check to make sure nothing is overlooked before the property is made live for guests.
3. Work Order Generation for Unresolved Issues:
- If any issues are identified during this inspection (that weren’t previously recorded or were overlooked), a work order will be created using a designated template (https://app.breezeway.io/tasks/maintenance/templates/292587).
- The issues will be categorized into:
- Safety Items: These will be prioritized and resolved during this visit.
- Guest-Impacting Items: Any issues that would affect the guest experience will be documented and addressed immediately, with a proposed solution and timeline.
- Non-Urgent Items: These are items that don’t directly impact the guest experience but should be tracked for future repairs or maintenance.
4. Documentation & Escalation:
- The inspector will document all findings and create work orders for any unresolved or newly discovered issues.
- If any missed items are found on the second visit, these will be escalated to a Manager for review and potentially discussed with the property owner if necessary.
5. Outcome:
- Any issues that were missed initially will be formally addressed, ensuring the property is fully ready for guests.
- Items that are non-urgent will be tracked for future action, ensuring the property stays in good condition over time.
This process ensures a thorough inspection and provides a structured approach to addressing any overlooked issues, improving both the guest experience and the property's long-term upkeep.