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      1. Best Practices & Standard Operating Procedures
      2. Owner Services

      Concierge service for guests

      Summarizes Concierge Services Provided also provide the concierge contact and homes that receive concierge services

      The Property Concierge Service is an add-on service designed to provide guests with a warm welcome, ensure their understanding of local ordinances, and help them get the most out of their stay. Here's what the service entails:

      1. Warm Welcome: The concierge will personally meet and greet your guests upon their arrival at your property or within 24 hours of check-in. This creates a welcoming and personal touch.

      2. Vacation Rental Ordinance Explanation: They will emphasize the importance of adhering to local city ordinances and property-specific rules. This proactive approach helps prevent any potential citations or issues during their stay.

      3. Instruction on Property Features: The concierge will provide a detailed walkthrough of your property, explaining how to use various features, appliances, and systems. This ensures that guests can fully enjoy all the amenities your property has to offer.

      4. Home History: If you have any interesting historical or unique facts about your property, we will share this information with the guests. 

      5. Local Insights and Attractions: The concierge is a Palm Springs native and a wealth of knowledge about the area. They will provide your guests with valuable insights into local attractions, dining options, and activities.
      6. What homes have concierge provided: (Updated List as of 8/27/25)
        1. AH3030 - Blue Waters at Andreas Hills (Has bad neighbors)
        2. ARB2347- 3rd Rock (this is a smart home that needs explanation for guests)
        3. GA2300- Casa Azul
        4. LBH680 - House of Stardust
        5. MCE1066 - San Jacinto Hacienda
        6. OLP444 - Mostero House
        7. RCE828 - Bubble Gum Modern (Has bad neighbors)
        8. WS1570 - High on Design (Has citations)
      7. Who do we use for Concierge: David Bosely
        1. Email: Davidbosley515@gmail.com
        2. Phone: (323) 919-3342

      The cost for a Property Concierge Service is $50 per reservation, and this fee will be billed directly to the property owner. 

      If you would like to opt-in to this service or have any questions, please feel free to reach out to us.