City Contracts
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      1. Best Practices & Standard Operating Procedures
      2. Reservation Sales
      3. City Contracts

      How to Create, Extend and Cancel a City Contract

      How to complete a City Contract

      Website for New Contract:  https://palmspringsca.munirevs.com

      Loom Video to Create, Extend and Cancel a city contract

      Click here to access the Loom Video

      12/11/24  - This process is now automated - please click link below to access the city contract sheet which has links to MuniRev Site (Note: you must be signed in to MuniRev for this link to work properly otherwise, it just takes you to the log in screen)

      Click Here to Access Contract Management Sheet

      • Find your reservation number (at the bottom of list)
      • Find the column "Create Link" and click on the link to access the MuniRev site for that particular home to create the contract
      • Once you have entered the information, this will take you back to the landing page and you will look up the home again to get the contract number
      • Paste this contract number in both the reservation notes (no category)
        • You WILL NOT receive an email confirmation of the contract like before so you must get this from the MuniRev website
      • Right Click "Create Contract" on the sheet and enter a "comment"  and just write "done".  (Note: this sheet can only accept comments and can not be edited by anyone other Gene or Brendon at BuildYourOrg)
      • Gene will access the sheet daily and add the contract numbers that are in the "Comment" to the sheet and delete the action to be completed
      • Return to reservation and tag it "City Contract"

      Done

      How to CANCEL a City Contract

       

      1. Access the link to the MuniRev site on the Contract Management sheet by finding your reservation number and clicking on the link to cancel
        1. (NOTE: If you are not logged in to the MuniRev site, this will take you to the landing page and you will have to look up the home and access their contract page)
      2. Find the guest name and click the "Cancel" button provided and click on "I agree to the above declaration" and then click "Submit"
      3. This will close the current page and put you back to the landing page to look up the home and confirm it was cancelled and will be found under "Cancellations"

      4. Return to the contract management sheet and make a comment "Done"  in the cell that says "Cancel Contract"

      5. Gene will log in daily to the sheet to put the contract numbers in the appropriate cell and will delete the comment and the action to be done

       

      How to EXTEND a current city contract

      (Note: this can only be done if guest is adding days at the end of the reservation. If it is at the beginning of the reservation, you will need to cancel the contract and make a new one with the updated dates)

      5. Once the reservation is extended, a link on the sheet will appear on the sheet in the "Extend Link" column. Once you click on the link, it will automatically take you to the Extend Contract link on the MuniRev site.

      6. Enter the new departure date and click submit (this will now not be in the "Active Summaries" section but will be in the "Extensions" tab

      7. Return to the sheet and make a "comment" done on the cell that state Extend contract