Requirements for homes
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      1. Best Practices & Standard Operating Procedures
      2. Owner Services
      3. Requirements for homes

      Preventative Maintenance work order request for 2024

      2024- Owner approvals for work on Tune up/PM

      When owners reply about items they wish to be completed from their 2024 Tune up/ PM completion email on Hubspot. Please follow these steps.
       
      1. Ask Homeowner which items from ticket they are referring to and wish to get done before October/November.
        (-is it interior or exterior. they are numbered on their Hubspot ticket they received )
      (-please note- if ticket has Vendor designation next to item they have to get a vendor ACME WILL NOT  handle in house) *so please do not agree to that with out speaking to Director of Engineering or Engineering Manager first.
       
      2. Find 2024 PM Engineering ticket on Hubspot, reopen ticket, write a note- 
      - Tagging engineering manager or engineering project manager/administrator to see items requested by Homeowner.
      (list out items in notes with details) 
       
      3. Find Breezeway Work-order (2024 Pm) 
      -Update to the current date. add list of items owner request for acme to do in house if they are requesting items that take a vendor, please list them out as well and Engineering will execute.
       
      4. Slack Engineering Manager and Engineering Project Manager/Administrator as notice to create wo and schedule out. 
       
       
      If owners call in request to add any of the additional items we offer
      ***We do offer the items listed below for an extra charge, if you wish to take advantage before the coming season.
      • Hot Water Heater Service, Tank and Flush - $125
      • Tankless Hot Water Heater Service and Clean - $190
      • Dryer Exhaust Vent Cleaning - $145
      • Complete Deep Clean: Top to bottom of the property by Housekeeping, including windows, light fixtures, descaling, and all the details that should be done annually. Cost is 3 Bedroom - $350; 4 Bedroom - $450; 5 Bedroom - $500. The Complete Deep Clean will bring your house back to almost new condition
       
      Please make a note in the hubspot ticket and tag Inspection/HK Manager or Engineering Project Manager/Administrator 
      For example: owner calls in and says I would like a deep clean. Find the annual tune up hubspot completion ticket. go to notes make a note owner has requested a deep clean and tag @ with the people above