As owners have entrusted us with their assets and maintaining their homes, we also have a responsibility to our guests as they rely on our brand standards, Amenity Assurance Program and ensuring they have a amazing trouble free and safe stay.
- Batteries changed throughout (Locks, Sensors, Remotes, Fans, Safety Devices)
- Smoke/carbon monoxide detectors cleaned and checked
- Full safety inspection of the property
- Dryer exhaust vent inspection and recommendations
- Hot water heater inspection and recommendations
- Drains cleaned for debris and treated
- Refrigerator coils cleaned and water filter replaced
- AC and Heater Inspection and recommendations
- AC filter checked and cleaned
- Fire Extinguisher(s) Checked
- Deficiencies in amenities documented and resolved
- Pool systems & Landscaping checked and video done & report provided to owner
- Video done in the home with any other deficiencies and provided to owner
These videos as well as a report are transmitted in a Hubspot ticket to the owner with a breakdown of repairs needed and a option if they would like us to complete or if its above our capacity they will be required to execute the repairs (Examples could be things such as large painting, roof repairs, pool deck painting, acid washing of pool, carpet replacement, those sort of things)
The will have till Oct 1st to complete the items and we will reinspect.
The inspections are not optional each year, they are required to ensure our brand standards are being upheld and the property has no safety related items lingering that could impact our guests.
Any owners that have questions or would like to speak to a manager about this, first step would be owner services and then if the feel the need to escalate, open a ticket and to refer them to Jocelyn or Jake for further conversation